Shipping policy

Shipping Policy

Thank you for shopping with Nayvi.Design! Below are the details of our shipping policy to ensure a smooth and transparent experience:

Processing Time:

• All orders are processed within 5-7 business days.
• Custom embroidery and graphic design orders may require additional processing time. Specific timelines will be provided during the order process.

Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with tracking information.

International Shipping:

• We currently do offer international shipping. If available, delivery times and costs will vary based on the destination and shipping method selected at checkout.

Shipping Delays:

• Please note that delivery times may be affected by factors outside of our control, such as carrier delays, holidays, or inclement weather.

Address Errors:

• Ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect addresses provided at checkout. If you notice an error, contact us immediately at Nayvi.Design@gmail.com.

Lost or Damaged Packages:

• If your order is lost or arrives damaged, please contact us within 10 days of delivery with your order number and photos (if applicable), and we will assist in resolving the issue.

Contact Us:

• If you have any questions about shipping, please reach out to us at Nayvi.Design@gmail.com. We’re happy to help!